DIGITAL UNIVERSE

Digital Dominance

A South African Small Business Guide to Essential Online Tools & Strategies

MUST KNOW Guide for Small & Medium Business

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To effectively carry out their business, South African Small & Medium businesses must establish a strong online presence.

This ebook expands on the essential tools and strategies, providing 27 crucial elements that can help SMMEs in South Africa thrive in the digital landscape.

97% of South African smartphone users are on WhatsApp—it’s the #1 messaging platform.
78% of South Africans own mobile phones, and SMS works on all devices—no app or data required.
88% of consumers trust online reviews as much as personal recommendations.